SHIPMENTS AND RETURN
Returns
We are pleased to offer you a refund if you return the products purchased. Product(s) has to be unused, unopened, and in the same condition as you received it. You are responsible for shipping fees. Please notify us also by email at ackee@madeinjamaica .com that you are returning the item(s) purchased to us. Return has to be made within 14 days of you receiving your purchase. ITEMS THAT ARE NON-REFUNDABLE: All foods items including teas, seasonings, sea moss. Arts& Crafts, Paintings & Canvas
Our shipping policy here at Made in Jamaica
It is our goal to deliver every order to our customers quickly, but it is advisable to give ample time for an order to process and deliver.
In stock items are shipped within 1-2 business days. Items in backorder status will be shipped once received. You will also be notified if item is on backorder.
· Partial shipment will be made in the event of a backorder, No additional shipping charges are required for backorder item(s), shipping method will be the same as the rest of the order and in some instances we will use alternative shipping carriers. We will provide tracking.
· Transit time within the continent of United States requires 2 to 7 business days, and worldwide shipment 7 to 14 business
· Time may vary however depending on your choice of shipping method.
We perform detail inspections on every item that we pack and ship. Please carefully inspect all packages and their contents as soon as they arrive.
Due to unforeseen circumstances or to expedite delivery we may have to change the shipping carrier. If so delivery time may vary slightly.
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Shipping with the U.S (Domestic Shipping) |
USPS standard |
UPS Standard |
UPS 3-Day
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Order Processing - in stock item 1-2 Days |
1 – 2 days |
1 – 2 days |
1 – 2 days |
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Delivery Time –Overall Hawaii and all other U.S Territories delivery time may take up to 3 weeks |
3 - 10 days depending on your location |
3 – 7 days depending on your location |
3 days |
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Shipping Rates |
Free on qualified items varies per zip code |
Calculated at checkout |
Calculated at checkout |
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Order Processing - not in stock item -can take up to 7 days to process and up to 14 days for you to receive. We will contact you via Email or Phone to let you know if item(s) is not in stock. When item comes in it will be shipped to you promptly. You will recieive a confirmation Email. If item has to be custom made it may take longer. |
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International Shipping
International orders are shipped via US Postal Services or UPS. Taxes and custom charges are the responsibility of the customer. Custom and import duties are the responsibility of the customer. These charges vary and are charged when your package reaches its destination country. Customers should contact their local customs office for details on how these charges are applied. Packages that are returned due to unpaid duties and customs will be charged an additional shipping fee.
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International Shipping |
United States Postal Service |
UPS Standard |
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Order Processing - in stock item 1-2 Days |
1 – 2 days |
1 – 2 days |
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Delivery Time -Overall |
7 - 14 days |
6 - 10 days |
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Shipping Rates |
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Calculated at checkout |
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Order Processing - not in stock item -can take up to 7 days to process and up to 14 days for you to receive. We will contact you via Email or Phone to let you know if item(s) is not in stock. When item comes in it will be shipped to you promptly. You will recieive a confirmation Email. If item has to be custom made it may take longer. |
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APO/FPO/DPO Overseas Military and Diplomatic Mail
Mail addressed to military and diplomatic post offices overseas is subject to certain conditions or restrictions of mailing regarding content, preparation, and handling.
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APO/FPO/DPO
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USPS |
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Order Processing – in stock 1- 2 days
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6 to 14 days for delivery. Due to global issues, delivery can even take up to 4 weeks. |
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Order Processing - not in stock item -can take up to 7 days to process and up to 28 days for you to receive. We will contact you via Email or Phone to let you know if item(s) is not in stock. When item comes in it will be shipped to you promptly. You will recieive a confirmation Email. If item has to be custom made it may take longer.
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Rates and shipping policies are subject to change at any time.